Confetti Event Rental Cancellation & Deposit Policy πŸŽ‰πŸ“†

At Confetti Event Rental, we understand that plans can changeβ€”especially with unpredictable weather. That’s why we have a flexible weather cancellation and rescheduling policy to make your event planning stress-free. Below, you'll find important information regarding deposits, cancellations, rescheduling, and rental policies for your event in Boardman, Youngstown, and surrounding areas.
 

🎟️ Deposits & Reservation Policy

βœ”οΈ A $75 Non-Refundable Deposit is required for All Reservations.
βœ”οΈ Your deposit secures your rental, ensuring the equipment is reserved for your event.
βœ”οΈ Since we block off the inventory for your event, deposits are non-refundable.
βœ”οΈ If you need to reschedule due to weather (per policy below), your deposit will be converted into a rain check or transferable gift card.

πŸ’‘ Pro Tip: If you’re planning an outdoor event, we strongly recommend having an indoor backup plan in case of unexpected weather conditions.
 

🌦️ Weather-Related Cancellations & Rain Checks

βœ”οΈ You may cancel your event if Weather.com forecasts a 50% or greater chance of rain for your event date. 
βœ”οΈ Cancellations are made 24 hours in advance to qualify for a rain check.
βœ”οΈ If your event is canceled due to weather, your deposit will be issued as a rain check or a transferable gift card.
βœ”οΈ The rain check/gift card can be redeemed for any rental item on a future date within one year of your original event date.
βœ”οΈ Cotton candy machines, tables, chairs, and popcorn machines are excluded from this policy and are non-refundable regardless of weather conditions.

πŸ’‘ Need to reschedule? Contact us as soon as possible so we can help you pick a new date and keep your event on track!
 

🌳 Public Parks & Outdoor Spaces

βœ”οΈ If your event is at a public park, you must call us before booking to ensure we are approved at that location. No refund will be issued if this wasn't done, as we pull inventory for you.
βœ”οΈ Park customers must provide a 2-hour window for both delivery and pickup and select park with booking.
βœ”οΈ All rentals in public parks must be completed by dusk due to local regulations.

πŸ’‘ Hosting a park party? Many parks require rental permits. Be sure to check with the local authorities in advance!

 

⏳ Rental Time Frames & Delivery Windows

βœ”οΈ All rentals are based on an 8-hour rental window. if you need less time, that's no problem,m but pricing is for up to 8 hours.
βœ”οΈ During booking, select your preferred time frame, and we’ll do our best to accommodate it.
βœ”οΈ Due to delivery routing, rentals are often left longer than 8 hours at no additional charge.
βœ”οΈ Need extra time, overnight, or multi-day rentals? Let us know when booking!

Delivery & Pickup Schedule:

πŸ“¦ Deliveries Begin at 8:00 AM – We aim to complete all morning deliveries by 1:00 PM.
πŸš› Pickups are scheduled between starting at 6:30 PM

πŸ’‘ Important: We may arrive as early as 7:00 AM, even if your event starts later in the day. If you require a specific delivery or pickup time, please call us in advanceβ€”additional fees may apply.
 

πŸ“ Setup Location Requirements

To ensure a safe and efficient setup, please follow these guidelines:

βœ”οΈ Setup Area Must Be Clean & Free of Debris – Remove rocks, pet waste, sharp objects, or any hazards.
βœ”οΈ Clearance of 4 Feet required in All Directions. Ensure there’s enough space around the inflatable.
βœ”οΈ Delivery Truck Parking – The Setup location must be within 100 feet of the delivery truck for easy unloading.
βœ”οΈ Clear Pathway Required – No steep inclines or stairs. If stairs or obstacles exist, please notify us in advanceβ€”additional fees may apply.
βœ”οΈ No Garbage Cans or Obstructions in Pathway – Remove anything that may block our team from delivering your rental efficiently.

πŸ’‘ Pro Tip: If your event is in a backyard with limited access, let us know in advance so we can prepare accordingly!
 

πŸ› οΈ Your Rental Includes:

βœ”οΈ Professional Setup & Takedown – Our experienced team ensures everything is securely installed.
βœ”οΈ Pre-Cleaned & Sanitized Units – All rentals are thoroughly sanitized before and after each use.
βœ”οΈ Secure Staking or Sandbagging – Staking is preferred for maximum safety. If staking isn’t possible, sandbags will be used.
βœ”οΈ Extension Cords Provided – We provide the necessary cords (up to 100 feet max).
βœ”οΈ Safety Training – Our delivery team will provide a quick safety overview on how to use the inflatable safely.

πŸ’‘ Hosting a large event? Ask about our multi-unit rental discounts for schools, churches, and corporate events!
 

🏒 Schools, Churches & Non-Profit Discounts

πŸŽ‰ We love working with local organizations! If you're booking a rental for a school, church, or non-profit, call us at (330) 953-2476 to ask about our special discounts!

πŸ“’ Limited availability! Discounts apply to select dates and itemsβ€”book early to secure the best pricing.
 

πŸ“ Serving Boardman, Youngstown & Surrounding Areas!

We proudly provide event rentals in:

πŸ“ Boardman, OH | πŸ“ Youngstown, OH | πŸ“ Austintown, OH | πŸ“ Canfield, OH | πŸ“ Poland, OH | πŸ“ Struthers, OH | πŸ“ Campbell, OH | πŸ“ Hubbard, OH | πŸ“ Columbiana, OH | πŸ“ Salem, OH | πŸ“ New Castle, PA | πŸ“ Girard, OH | πŸ“ Niles, OH | πŸ“ Warren, OH | πŸ“ Lowellville, OH | πŸ“ Cortland, OH

πŸ’‘ Not sure if we deliver to your area? Call us at (330) 953-2476 for confirmation!

Copyright 2012, Confetti House(tm) (330) 846-4386

 

 
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